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CRINDATA Solutions

For Third Party Service Providers

CRINCIDENTS

Third Party Service Providers, here’s what CRINCIDENTS can do for you…

CRINCIDENTS creates a one-to-many relationship between you and your customers. With CRINCIDENTS, you create and distribute an incident report or follow-up to one or hundreds of customers with supporting documentation in less than five minutes. Using CRINCIDENTS, rather than your email and telephone, can guaranty you communicate the right customer representatives through their preferred communication methods. You can follow up and share documents and calendars with all, individual, or groups of customers. Use CRINCIDENTS with your Subcontractors and you can flow information from your Subcontracts to your customers in a matter of minutes and track communications, documents, and coordinate event calendars among all stakeholders. CRINDATA’s communications platform also provides a reliable backup in the event of a disruption of your service offering which may include status reporting.

CRINCIDENTS includes three main components, document management, chat and email communications, and shared calendars.  The elements are backed up daily and accessible with your username and password with an Internet connection from anywhere in case your business communication systems are interrupted. Shortly, we will include optional text communications directly to stakeholders. 

There’s no software to buy or install with CRINCIDENTS SaaS. Your communications and documents are stored in the cloud on a secure server, protected by a state-of-the-art identity management system, and encrypted in motion and at rest.  CRINCIDENTS comes with a virtually unlimited number of user accounts for your organization with a simple administrative user interface so you manage your own business.

We know of no other comparable incident management platform in the market.  

We imagine a world in which Financial Institutions receive notice service disruptions and cybersecurity events and then commence evaluation and mitigation actions within minutes of occurrence rather than hours or days. We imagine a industry-wide interdependencies map among Financial Institutions, their Critical Third Party Service Providers, and the “downstream” parties (like communications infrastructure, data centers, critical financial facilitators) that will allow stakeholders to identify Critical Dependency risks and pre-plan for disruptions. As elite endurance athletes say, “Pain is inevitable, but [with preparation] suffering is optional.”

CRINRISK

Third Party Service Providers, here’s what CRINRISK can do for you…

We designed CRINRISK with the following in mind:

You have a set of Vendor Due Diligence documents and responses to common inquiries and requirements that you are willing and able to provide.

While the timing, style, and source (some customers use vendor management systems or consultants) of customer requirements differ, you can readily respond to most requirements with the documents you are willing and able to provide.  

Current, manual “one-to-one” communications where the customer or its representative emails your responsible person who crafts a custom response are inefficient and can be ineffective where there are misunderstandings or mistakes of interpretation about what is requested or what is provided.  

CRINRISK is multiparty collaboration platform based on the proposition that much of the document sharing and many of the communications around vendor risk management among Third Party Service ProvidersSubcontractors, and customers can be significantly simplified by a platform that distributes documents,shares common communications with multiple parties and includes shared resources like a calendar, “one-to-many.”

Step 1: CRINRISK helps you recognize, map, and communicate with your Critical Subcontractors and map the Critical Dependencies they support both for your organization and for your customers—your Chain Risk Map.

Step 2: Now, you have your Chain Risk Map and a set of Vendor Due Diligence documents that you are willing and able to provide to most of your customers that resolve most of the customers’ Vendor Due Diligence requirements.  CRINRISK stores these documents in the secure cloud and, at your direction, makes these documents available“one-to-many” to designated customers or all your customers. 

Step 3: CRINRISK enables ongoing document and communications management (1) allowing you to change, update, add, delete documents and sending automated notices to your designated customers of updates and changes, (2) chat directly with all, groups, or individual customers about their requirements and your responses, (3) share a calendar with customers that, among other things, provides automated reminders to all stakeholders about the customer’s requirements and your responses. 

 

CRINSEAL

Third Party Service Providers, here’s what CRINSEAL can do for you…

Do you periodically send a few documents or regulatory or contractual notices to a few counterparties either for signature or as notices required by regulations or by contract? Do you send these documents securely?  How do you track them to confirm they were received or executed by the recipients?

A few documents by email a few times per year is one thing, but what if there are dozens or hundreds of documents to dozens or hundreds of counterparties sent by regular/potentially insecure email that you track by spreadsheet? There’s a better way that is cost efficient and virtually eliminates the need to track documents, send reminders, and collect and collate signatures or sent receipts. That’s CRINSEAL and it’s now part of the CRIN™ family of solutions.  

CRINDATA Podcasts
Summarization of the Key Issues Arising From the Public Comments on the Regulatory Guidance Issued

A Summarization of the Key Issues Arising From Public Comments on Regulatory Guidance

Jim Freis talks about the key issues related to the public comments phase on the regulatory guidance…

comments and risk podcast

Comments on the Guidance Issued for Public Comment by Federal Banking Regulators

Jim Freis talks about the comments made during the public comment phase of the regulatory guidance i…

Crisis Averted

Reporting Requirements for Loss of Customer Data

Jim Freis talks about the reporting requirements for financial institutions that have suffered a dat…

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